We understand that not every rating always tells the full story. Sometimes, ratings may feel unfair — due to client misunderstanding, unexpected delays outside your control, or miscommunication.
That’s why BDesigner gives every architect the right to request a fair review of their rating. This process ensures transparency and protects your reputation as a professional.
In this article, we’ll explain when and how to request a rating review, what details to include, and how your case will be handled.
When Can You Request a Rating Review?
You can raise a request if:
A client gave you a low rating (below 4 stars) based on incorrect information
There was a technical or communication issue not caused by you
The project experienced delays or changes from the client’s side
You submitted all files on time, yet the rating doesn’t reflect your efforts
You feel the consultant misunderstood your work or intent
Note: You cannot appeal a rating if you missed deadlines, ignored feedback, or submitted incomplete work. Reviews are only considered when the claim is genuine, fair, and backed by evidence.
Step-by-Step Guide: How to Request a Review
Step 1: Gather All Project Details
Before sending your request, collect all the key information:
Project ID and title
Client name (as mentioned in the app)
Consultant name
Date of project assignment and submission
Screenshots of messages, file submission time, revision requests (if any)
Keeping this ready shows that you're serious and organized.
Step 2: Draft a Clear & Respectful Email
You must send a detailed review request email to our official architect support mail.
Send your request to:
👉 support@bdesigner.in
Subject Line:
Rating Review Request – [Your Name] – Project ID: [XYZ123]
What to Include in the Email:
Brief reason for your review request
Clear explanation of what went wrong
Any evidence you want us to consider (screenshots, file timestamps, messages, etc.)
Your architect name and registered email ID
Step 3: Keep the Tone Professional & Honest
Your email should reflect maturity and professionalism. Avoid blaming the client or being emotional. Instead, focus on facts:
Example:
“I submitted all files on time and followed all instructions. The client reduced the rating due to a misunderstanding about the estimate section, which I had already explained in the group. I request a fair review.”
Step 4: Wait for Consultant Review Panel Response
Once your email is submitted:
Our consultant review panel will investigate your claim
We may re-check group chats, project timelines, and submissions
The review process may take 3–5 working days
If approved, your rating will be updated and reflected in your profile immediately.
Step 5: Monitor the Outcome in Your Rating Report
You can track your updated rating in the “Ratings & Report” section of your architect panel after the review is complete.
If your appeal was accepted, you’ll see the new rating and feedback.
If rejected, the original rating remains — but we will share a short explanation for transparency.
Quick Checklist Before You Request a Review:
| Question | Answer |
|---|
| Did you submit work on time? | ✔️ |
| Were all files uploaded in correct formats? | ✔️ |
| Was your communication clear in the group? | ✔️ |
| Do you have screenshots or proof of your claim? | ✔️ |
| Is your email written professionally and respectfully? | ✔️ |
Important Notes:
You can request only one review per project
False or incomplete claims may result in account warning
Always try to resolve issues professionally before submitting a review
Final Thoughts
At BDesigner, we care deeply about fairness, quality, and professional growth. The rating review process exists to ensure your work gets the recognition it deserves.
If you believe your rating doesn’t reflect your true effort — speak up with clarity, proof, and professionalism.
A fair review today can protect your reputation tomorrow.
Need to file a review?
Send your email to 👉 support@bdesigner.in
We’re here to support you, the right way.
— Team BDesigner
Building trust. Empowering architects.
