Penalty & Rejection System

In the world of architecture, revisions are part of the creative process. At BDesigner, we’ve built a transparent and fair revision system that balances client satisfaction with architect protection.

If a client rejects your design, don’t worry — the platform allows multiple chances for refinement and even compensates you fairly for your time and effort.

Here’s a step-by-step breakdown of what happens when your design is rejected by the client:

Step 1: Initial Rejection & Feedback Collection

If the client is not satisfied with the initial design submission:

• The client must submit clear feedback or reasons for rejection.

• You will receive a notification in your architect panel with:

  • Project ID

  • Rejection reason

  • Revision request (if applicable)

Step 2: Start Revisions (Up to 5 Free Options)

As an architect, you're allowed to submit up to 5 revised design options for a single project.

These revisions must align with the client's shared requirements, preferences, or corrections.

For each revision round:

• Upload the revised design.

• Await feedback.

• Continue refining until either:

  • The client is satisfied 

  • Or all 5 revisions are exhausted 

Step 3: Extra Revisions (Paid)

If the client still wants more changes after 5 free revisions, they will be shown the option to:

• Request paid extra revisions, with pricing decided by the platform.

• Make the payment before you start working on further design edits.

All extra revision payments are credited to your wallet after verification.

Step 4: Project Cancellation (If Still Not Satisfied)

If the client remains unsatisfied even after paid revisions, the project may be mutually cancelled after discussion with the consultant.

Here’s how this process works:

• The consultant mediates between you and the client.

• If no resolution is found, the consultant may recommend project cancellation.

• This is done only after a full revision cycle and is based on:

  • Client expectations vs. design quality

  • Proof of revision efforts

  • Professional judgment

Step 5: Your Payment in Case of Final Rejection

Even if the project is cancelled, your time and effort will not go unpaid.

In such cases:

Note: All payments transferred to the architect are after deducting platform commission and applicable taxes.

No penalty is applied to your profile in case of fair efforts and valid design attempts.

Best Practices to Avoid Rejection

• Understand client needs clearly before starting the design.

• Ask questions or use the comment section to confirm doubts.

• Submit clean, client-readable formats.

• Deliver on time to avoid frustration or miscommunication.

• Keep your design quality high and updates timely.

Platform Support During Rejections

If you feel a rejection is unfair, or a client is being unreasonably demanding, you can:

• Escalate the issue to the consultant via the panel.

• Consultants review design quality and client communication.

• In some cases, consultants may approve your payout early even if the client rejects the design.

Final Note

We know your work takes time, skill, and creativity. That’s why BDesigner has set up a fair revision and rejection handling policy that ensures:

• Multiple chances to correct or improve

• Fair compensation even in case of cancellation

• Consultant-level resolution and mediation

Your effort is always respected. Keep designing confidently. 

At BDesigner, we understand that miscommunications can happen — sometimes a design may be rejected due to minor misunderstandings, or you may feel the rejection was unfair or premature. That’s why we provide you with a clear and structured appeal and resubmission process.

Whether it's an appeal to the consultant or a corrected re-submission to the client, the platform ensures that your voice is heard and your efforts are protected.

Step-by-Step Process to Appeal or Resubmit Designs

Step 1: Analyze Feedback or Rejection Reason

Once a design is rejected or marked for revision:

• The client is required to provide clear feedback or reasons for dissatisfaction.

• This feedback is visible to you in your architect panel under the project details section.

Tip: Go through this feedback thoroughly before taking the next step. It helps avoid repeated mistakes and shows professionalism.

Step 2: Discuss with Consultant (If Needed)

If you believe:

• The client feedback is vague, unfair, or

• The revision requested is beyond agreed scope, or

• The design was rejected without valid reason

→ Immediately inform the assigned consultant in your chat group.

Most communication happens directly in the chat group or via phone call with the consultant. This includes:

• Sharing your version or reasoning

• Highlighting client miscommunication or unclear expectations

• Requesting permission to appeal or justify your design

The consultant is your mediator and support system. They will evaluate both sides to ensure fairness.

Step 3: Appeal the Rejection (If Eligible)

After reviewing the situation, the consultant will:

• Allow a formal appeal if your argument is strong and genuine.

• Request additional clarification from the client.

• Sometimes even approve the design on your behalf if it’s found to be technically or aesthetically valid.

 Appeals are considered only if your submitted design aligns with the initial scope and client requirements.

Step 4: Resubmit the Corrected Design

If the rejection is valid and requires correction:

1. Apply the necessary revisions as per client feedback.

2. Ensure clarity, neat presentation, and completeness.

3. Upload the corrected version using the “Submit Revision” button in your architect panel.

You can do this up to 5 times for free. For further changes, the client must pay for extra revisions before you continue.

Step 5: Confirm With Consultant After Resubmission

Once your revised design is submitted:

• Inform the consultant in the group that a new version is uploaded.

• If needed, clarify the changes you've made to avoid misinterpretation.

• The consultant may:

  • Help the client understand your revisions

  • Support you if the design is still being unfairly judged

  • Step in and approve your payout if design standards are met

Your payment protection remains intact as long as you follow revision limits and keep designs aligned to original scope.

Important Reminders for Appeals & Resubmissions

• Do not reupload without understanding client feedback.

• Avoid aggressive or blaming language in chat; keep it professional.

• Keep record of all shared designs, revision stages, and chat messages.

• The consultant’s final decision is binding in most cases.

Common Appeal Scenarios

Final Words

Our platform is built to support fair collaboration between architects and clients. The appeal and resubmission process ensures:

• You don’t lose income due to vague or unfair rejections

• Every effort you make is considered seriously

• You have a support system through consultants at every step

Trust the process, follow feedback carefully, and keep your consultant in the loop. Your work is always valued at BDesigner. 

As a registered architect on our platform, your timely submission of designs is crucial to maintaining project flow, client satisfaction, and your own reputation. Delays in submission—especially repeated delays—can impact not only individual projects but also the client’s trust in the platform. To ensure professionalism and consistency, we’ve implemented a structured penalty system.

Here’s a complete guide to help you understand how delays are handled and the consequences of consistent late submissions:

Step-by-Step: What Happens If You Delay a Submission

1. First-Time Delay: Consultant Warning

• If you miss a deadline, the consultant will issue a polite reminder or warning in the project chat group or via call.

• You’ll be expected to provide a valid reason and an immediate revised timeline.

2. Second-Time Delay: Project Escalation

• If delays happen again in the same project, the consultant may escalate the case to platform admins.

• You may be temporarily removed from the current project, depending on urgency and client expectations.

• The client is updated with the situation, and a faster solution may be arranged through a different architect.

3. Continuous Pattern of Delays: Rating Drop + Work Restriction

If delay patterns repeat in multiple projects, the following penalties apply:

Architect Rating Impacted

• Low ratings from consultants or clients will reflect on your profile.

• Consistently delayed submissions will negatively impact your profile visibility in future project allotments.

Temporary Project Ban

• If you delay in 3 or more projects consecutively:

  • You may be restricted from receiving new projects for a temporary period (7 to 30 days depending on the severity).

  • You’ll be notified of the restriction via mail and architect panel.

Monitoring & Review

• Your profile enters an internal review cycle.

• The platform evaluates:

  • Your project history

  • Client & consultant feedback

  • Your response time and communication consistency

• Based on the findings, penalties can be removed or extended.

Why These Penalties Are Important

• Timely delivery builds trust between you and the client.

• Delays lead to client frustration, negative ratings, refund demands, and reduced platform credibility.

• Our structured penalty system ensures fairness, encourages professional behavior, and protects both client and platform expectations.

What You Can Do to Avoid Penalties

1. Always communicate delays in advance to the consultant.

2. Plan your time according to the project scope.

3. Use the project calendar reminders from the architect panel.

4. If facing genuine problems (health, workload, tech issues), inform the consultant immediately—transparency can save your rating.

5. If you are unable to continue, request handover properly instead of delaying without notice.

Final Note

We understand that delays can sometimes be unavoidable. But frequent or uncommunicated delays affect not just your current project—but your future on the platform. Delivering consistently on time builds trust, earns good reviews, and increases your chances of getting better and higher-paying projects.

For any clarification or appeal related to penalties, please reach out to our support team or your consultant directly through the architect panel.

In online architectural services, ensuring that your submitted designs meet quality, clarity, and client expectations is essential. Many architects face design rejection not because of poor skills, but due to avoidable mistakes or misunderstandings.

To help you reduce rejection risks and deliver better designs consistently, here’s a detailed, step-by-step guide on how to avoid common rejection reasons on the BDesigner platform.

Step 1: Understand the Client Brief Thoroughly

Before starting any design:

• Go through the client's form responses carefully.

• Reconfirm unclear points directly with the consultant in the chat group before starting the design.

• Understand the site dimensions, room requirements, facing direction, and special preferences.

• Refer to sample attachments (if any) uploaded by the client.

Tip: Avoid assumptions. A quick question in the group chat can save hours of redesign later.

Step 2: Follow Platform Design Guidelines

Each service (e.g., 2D floor plan, 3D elevation, plumbing, electrical) has a predefined quality checklist. Some of the critical checks are:

• Use the correct scale, dimensions, and orientation.

• Maintain technical accuracy (e.g., correct beam placement in structural designs).

• Ensure label clarity (room names, sizes, levels).

• Avoid overlapping lines, cluttered annotations, or unprofessional text fonts.

Tip: Revisit training videos or learning resources in your panel to brush up on presentation standards.

Step 3: Organize Your Final Files Properly

Design rejections often happen due to:

• Missing files or incorrect file formats.

• Uploading only previews instead of source files (e.g., .DWG, .SKP, .PDF).

• File names being confusing or unclear.

Tip: Always double-check the final submission. Upload all necessary formats and organize them with clear filenames (e.g., "G+1_2D_FloorPlan_Final").

Step 4: Verify Visual Clarity and Presentation

Your design might be technically right, but if:

• It's hard to understand visually.

• The render or layout is pixelated, too dark, or poorly framed...

…it may be rejected by the consultant.

Tip: Ensure your 3D renders have good lighting, angles, and material texture. Floor plans should be clean and legible.

Step 5: Maintain Active Communication with Consultant

• If you’re confused about any revision comments, ask for clarification before resubmitting.

• If you're submitting a second or third revision, mention clearly what has been changed.

Tip: Avoid silent uploads. Use chat to explain your corrections to avoid miscommunication.

Step 6: Stick to Submission Timeline

Repeated delays can frustrate the client and consultant, leading to rushed reviews and higher chances of rejection. Follow the submission deadlines to allow enough time for feedback and improvement.

Tip: If you foresee any delay, inform the consultant early to avoid last-minute pressure.

Common Mistakes That Often Lead to Rejection:

• Misalignment in 3D elevation views with the 2D plan.

• Ignoring vastu or directional inputs provided by the client.

• Using poor-quality rendering software or outdated templates.

• Uploading watermarked or partially done files.

• Not including extra elements discussed in revision rounds (e.g., compound wall, staircase design, furniture layout).

Optional: Request Support If You’re Stuck

If you're facing repeated rejections despite trying your best:

• Reach out in the group chat or call with the consultant.

• Use the “Appeal or Resubmit Corrected Designs” option if necessary.

• Check the Learning & Resources section in your panel for guidance templates and tutorials.

Final Thought

Rejections aren’t failures — they’re chances to improve. However, avoiding rejections saves your time, improves ratings, increases payout speed, and helps you maintain a good relationship with clients and the platform.

Stay clear, consistent, and client-focused in every submission!