
complete list of problems, questions, and topics that architects might face after joining platform.
Once you're approved as an architect on BDesigner, you'll begin receiving new project opportunities based on your skills and expertise. It's important to know how to review, accept, or reject a project in the system.
Here’s a step-by-step guide to help you handle new project assignments directly from your panel:
After logging into your architect panel from https://bdesigner.online/architect-panel/ navigate to the “Deals” section.
This section contains all the project opportunities and progress updates categorized under:
New – Fresh projects assigned to you
Pending – Projects you're currently working on
Completed – Projects you've successfully delivered
To check the latest projects assigned to you, click on the “New” tab inside the Deals page.
Here, you’ll find a list of all available new projects specifically matched to your profile.
For each new project listed, you will see two action buttons:
Get This Deal
Click this if you want to accept the project and start working on it.
Forward to Next
Click this if you wish to reject the project and pass it on to the next available architect.
Tip: Only accept projects that match your current capacity and area of expertise to maintain a high-quality rating and avoid late submissions.
After reviewing the project details (like scope, timeline, and type of service), click on your desired option:
Selecting “Get This Deal” will move the project to your Pending list, where you can begin working on it immediately.
Selecting “Forward to Next” will remove the project from your list and pass it to another architect in the queue.
Managing your project list helps ensure you're working only on what suits you best. Accepting the right deals keeps your performance strong, while rejecting the ones that don’t fit ensures smoother project flow across the platform.
Need help choosing a project or facing a technical issue? Feel free to reach out to our support team by filling the below form.
Once you've accepted a project by clicking "Get This Deal", your role in the project officially begins — but there are a few important steps that happen before you can start the actual design work.
Let’s walk through what happens next and how you can proceed effectively.
After you accept a project, our internal consultant team is immediately notified.
The consultant will review your profile and check the following factors before assigning the project officially:
Your past performance
Ratings and feedback from previous clients
Your work experience and area of expertise
Any previous delays, rejections, or quality issues
This step ensures the project is matched with the right architect, maintaining quality standards for the client.
Note: If your profile doesn’t meet the criteria for this specific project, the consultant may reject the assignment and reassign it to another architect.
If the consultant approves your selection, you will get full access to the project, including:
A group chat room that includes:
You (the architect)
The client
The consultant
(In some cases, additional support team members)
Inside the group chat, you can view:
Client's shared documents
Reference images
Project requirements
Site size and direction
Timelines and expectations
Any additional notes or queries
This chat room becomes your main communication hub for discussing project-related details and submitting your designs step by step.
Once the consultant approves and the group chat is active:
Start reviewing the client’s requirements carefully
Ask any clarifying questions before you begin designing
Stick to the deadlines and quality expectations
Keep communication clear and professional
Always remember — a good start leads to a successful project delivery and positive ratings.
If your project gets delayed in approval or you face technical issues while accessing the chat or files, contact our support team by filling the below form.
Before starting any design work, it’s essential to fully understand what the client wants — including plot details, service type, design references, and any personal preferences. BDesigner makes this process easy through a centralized project view inside the Architect Panel.
Here’s how you can check all project requirements and client notes after your project has been approved.
Once you are logged into your Architect Panel, navigate to the “Deals” page from the side menu.
Then:
Click on the “Pending” tab
Find the project you have accepted and that was approved by the consultant
Click on the project to open its detailed view
This is where you’ll find everything related to the project you’re working on.
Each approved project includes a group chat feature that connects:
You (the architect)
The client
The consultant
The BDesigner support team (if needed)
Click on the group chat icon or "Open Chat" button within the project view to access this space.
Inside the group chat, carefully check all the messages and uploaded files from the client. This includes:
Site size (e.g., 30x40, 40x60)
Plot direction (North, East, etc.)
Built-up area expectations
Floor count (G, G+1, G+2…)
2D Floor Plan
3D Elevation Design
Structural Drawing
Plumbing/Electrical Design
Interior Layout
House Estimate
Family requirements (number of rooms, pooja room, vastu preferences)
Front design expectations (modern, traditional, minimal)
Reference images or hand-drawn sketches
Material preferences (if any)
Budget limitations or restrictions
Any specific dates mentioned by the client or consultant
Urgency of delivery (e.g., first draft within 2 days)
If anything seems unclear or if information is missing:
Politely ask the client for clarification in the group chat
You can also tag the consultant for help if the client’s inputs are incomplete or confusing
This helps avoid rework and miscommunication later
Important: Do not begin your design until you’ve clearly understood the client’s full requirements.
Once all requirements are reviewed and understood:
Begin your work based on the provided details
Update the client regularly through the chat for feedback and milestones
Submit the files only when confident that all listed requirements are fulfilled
Always keep a personal checklist for each project before starting:
Floor layout type
Number of rooms and bathrooms
Vastu or other special conditions
Any 3D elevation preference
Project deadline
Following this ensures you meet the client’s expectations and maintain a strong rating on the platform.
If you are unable to access any file or if the chat isn't showing correctly, reach out to our support team by filling the below form.
Once you've reviewed the project requirements and started working on the designs, the next important step is to upload your files in the correct format and category.
At BDesigner, we’ve made this process clear and organized, so your uploads are structured, easy to review, and client-ready. Follow the step-by-step process below to upload your design files successfully.
After logging in to your Architect Panel at https://bdesigner.online/architect-panel/, click on the “Deals” section from the left-hand menu or dashboard.
This is your central workspace, where all your assigned projects are listed and tracked.
Click on the “Pending” tab inside the Deals page.
This section includes all the projects you have accepted and are currently working on. Select the project for which you are ready to upload files.
Inside the selected project view, look for the “Upload Files” button.
Clicking this will open the upload section, where you can submit your design files according to the type of service you're working on.
You’ll now see different service categories related to the project, such as:
2D Floor Plan
3D Elevation Design
Structural Design
Plumbing Design
Electrical Design
Select the specific service you are ready to upload for by clicking on it.
Each service category is separated for better clarity and structured tracking.
After selecting the service, you will be directed to a specific upload page where:
You’ll see predefined folders or labels (e.g., "Ground Floor Plan", "Front Elevation", "Beam Layout", "Pipe Layout", etc.) depending on the service type.
Click the “Upload” button next to the correct file category.
Select the files from your device and upload them (PDF, DWG, JPG, or ZIP formats as required).
Make sure the file names are clear and follow standard naming like: GroundFloorPlan_V1.pdf, Front3DView_July.pdf for easy identification by the consultant and client.
If your project includes multiple services (e.g., 2D + Structural + Electrical), repeat the above upload process for each category individually.
This keeps your work organized and ensures each consultant gets the files relevant to their expertise.
After uploading, double-check that the files are correctly visible in the panel.
You can also send a quick message in the project group chat to inform the client and consultant:
“Hello, the 2D floor plan files have been uploaded for your review. Please let me know if any changes are needed.”
This helps maintain transparency and professionalism.
Upload only final or review-ready files (not rough drafts).
Ensure accuracy in dimensions, layout details, and symbols.
Cross-check each file before submission for errors or missing layers.
If multiple versions are required (e.g., V1, V2), name them properly.
Do not upload all services in one single file — keep categories separate.
With your files uploaded in the right format and section, the consultant will now review your work. Once approved, the client will receive the files and give their feedback or approval.
Regular and properly structured uploads help you maintain a high rating, avoid rework, and ensure timely project delivery.
Facing issues with uploading? Reach out to our support team by filling the below form.
Once you’ve uploaded your design files (2D, 3D, structural, etc.), it’s important to update the project status inside the Architect Panel. This helps notify the consultant and client that your part of the work is completed or at a particular stage.
Updating the status keeps your project timeline clean and avoids confusion between multiple tasks.
Here’s how to do it:
After logging in to your Architect Panel at https://bdesigner.online/architect-panel/ , head over to the “Deals” section from your dashboard.
This is your main workspace where all active projects are tracked.
Under the “Deals” page, select the “Pending” section to view all your active projects that are currently in progress.
Choose the project for which you’ve already uploaded your files.
Inside the selected project page, you’ll see a Project Progress Panel or Status Update section.
This panel contains pre-defined stages that help you indicate the current progress of your work.
Typical status stages include:
Working on Design
First Submission Done
Waiting for Client Feedback
Final Submission Done
Project Completed
Once you’ve submitted your files:
If it’s the first version or draft → select “First Submission Done”
If you’re done with all revisions → select “Final Submission Done”
If you’re waiting for client inputs → select “Waiting for Client Feedback”
After client approval and completion → select “Project Completed”
You can update your status multiple times as the project progresses through different stages.
Once you select the appropriate status:
Click the “Update Status” or “Save” button
A confirmation message will appear on screen
The consultant and client will be automatically notified of the update
This helps everyone stay informed without needing separate messages.
Along with the status update, it’s always good to drop a message in the group chat, such as:
“Hi, I’ve submitted the final files and marked the project as Final Submission. Please check and confirm if anything else is needed.”
This adds a personal touch and shows professional communication.
Always update the status immediately after each milestone (first version, revised version, final submission).
Do not mark a project as completed unless the client and consultant both confirm that everything is satisfactory.
Keeping the status up to date improves your ratings and trust on the platform.
With just a few clicks, you can keep your project flow clean, professional, and transparent. A well-updated status system avoids delays, builds client trust, and supports your growth as a reliable architect on BDesigner.
If the status update isn’t reflecting or you face any technical glitch, reach out to our support team by filling the below form.
Clear and professional communication is one of the most important aspects of successful project delivery. On our platform, every project comes with a dedicated group chat that includes:
The Client
The Assigned Architect
The Consultant (who manages project quality)
Let’s walk you through how to use this feature the right way:
Log in to your Architect Web Panel.
Go to the "Deals Page" from your sidebar.
Click on the specific project/deal you're working on.
You’ll find the “Group Chat” section available inside the project detail view.
Note: Group chat is only enabled after the consultant approves you for the project.
Before sending any message, know who you are talking to:
Client: Shares project needs, feedback, and approvals.
Consultant: Oversees design quality, communicates feedback, and handles escalations.
You (Architect): Shares updates, uploads files, and clarifies doubts.
Use the chat respectfully, keeping the conversation clear and to-the-point.
Here's what’s allowed and recommended in the group chat:
| Allowed / Recommended | Not Allowed |
|---|---|
| Clarifying doubts about the project | Sharing personal contact or doing direct deals |
| Confirming feedback and changes | Spamming repeated messages |
| Updating progress (e.g., “2D draft submitted”) | Arguing or using informal language |
| Tagging consultant if review is pending | Discussing unrelated topics |
Always keep communication professional — this chat is monitored by consultants.
To avoid confusion, you can structure your messages using simple tags:
[Client] Hello, I have a doubt regarding the staircase placement.
[Architect] Sure! I’ll clarify and update in next revision.
[Consultant] Please review the updated 2D file once.
This helps each member know when the message is directed to them.
Whenever the client or consultant sends a message, you’ll receive:
A notification in your panel
An email alert (if enabled)
Check regularly to avoid missing important feedback.
Always reply within 24 hours to any message.
If the revision will take more time, inform the group clearly.
Use polite and helpful language (avoid slang or emojis).
[Client] Please make the bedroom a bit bigger and shift the window.
[Architect] Noted. I’ll update the floor plan and submit by evening.
[Consultant] Please share updated plan in both PDF and image formats.
[Architect] Files uploaded. Kindly check "Revised 2D Plan" under 2D category.
Summary: Best Practices
| Tip | Why It Matters |
|---|---|
| Respond within 24 hours | Keeps project moving smoothly |
| Use structured replies | Avoids confusion |
| Upload files before saying “done” | Maintains trust |
| Don’t take chats outside platform | Protects your work & payment |
| Always loop in consultant | Helps ensure quality and transparency |
Group chat is your main collaboration space. Use it smartly to:
Clear doubts,
Get quick approvals,
Maintain trust with both client and consultant.
It’s the heartbeat of your project communication.
Sometimes, you may receive project notes or client inputs that are incomplete, confusing, or conflicting. Instead of guessing or making assumptions, the best approach is to raise a clear concern through the platform — professionally and with proper process.
Here's how you can do that
Before raising the issue, ensure it fits one of these common types:
Client notes are missing or unclear
Site details (plot size, direction, etc.) are incorrect
Client is not responding to your clarification messages
Instructions are conflicting (e.g., "staircase on left" but Vastu says right)
Your first action should always be:
Go to the Group Chat inside the project.
Politely ask the client to clarify the unclear point.
If it involves project rules or service scope, tag the consultant too.
Example Message:
[Architect] Hello! The note says "Make 4 bedrooms", but plot size is only 20x30. Could you confirm if you’d like compact bedrooms or reduce count?
[Consultant] Please guide based on realistic planning.
This avoids delays and ensures the client and consultant are aware.
If the client or consultant replies and clarifies — perfect! Proceed with updated work.
But if:
There is no reply after 24–48 hours
OR the reply is still unclear
Then raise the issue formally using the next step.
After you raise the concern:
The consultant gets notified
They’ll review the client notes, discuss (if needed), and update the instructions
You’ll get a confirmation in the project chat when resolved
| Tip | Why It Matters |
|---|---|
| Don’t guess or assume | Saves rework & builds trust |
| Use chat first, concern second | Keeps process professional |
| Raise only when truly required | Prevents spam reports |
| Be specific in your message | Easier for consultant to help |
| Respect timelines | Helps keep project on track |
Before Raising a Concern (Chat Message):
[Architect] Hello client, could you clarify where you'd like the staircase? The note mentions east, but there's no space shown on site layout.
While Raising a Concern (Form Message):
Client instructions are unclear about stair location. Site layout doesn’t match the given direction. Need clarification before starting design.
Raising a concern is not a complaint, it’s a professional flag to ensure you're designing with accurate and approved inputs.
Using this process helps:
Avoid mistakes
Save time
Maintain client satisfaction
Protect your project rating and payment flow
When working online, quick and clear communication is essential. But sometimes, clients may not respond to your queries, updates, or uploaded files — which can delay the project and affect your schedule.
This guide explains exactly what steps to take if a client becomes unresponsive, ensuring you're protected and the project stays professional.
You asked a clarification question but got no reply
You uploaded files but the client didn’t review or approve
You're waiting for feedback or confirmation on revised work
There is no activity from the client for 48+ hours after you submitted files
Go to the Group Chat inside the deal/project:
Politely remind the client about your pending query or update
Tag the consultant if it’s urgent or needs guidance
This ensures there's a record of your follow-up and that the consultant is aware.
Example:
[Architect] Hello! I’ve uploaded the ground floor plan as per Vastu. Please review and confirm so I can proceed with the next stage.
[Consultant] Kindly follow up if the client doesn't reply in 24 hours.
Give the client some time. Usually, clients respond within 1 to 2 days after a polite reminder.
Tip: Don’t spam multiple messages. One professional follow-up is enough.
If still no response after 48 hours:
Go to the Deals page
Open the specific deal/project
visit on https://bdesigner.online/architectsupport/ “Raise a Concern” or “Report Issue”
Select “Client not responding” as the concern type
Add a short message like:
Uploaded G+1 plan 2 days ago. Waiting for approval to proceed with 3D. No response from client yet.
Once the issue is raised:
The consultant gets notified immediately
They will reach out to the client from their end
If needed, they may take final decision or adjust the timeline
This ensures the project doesn't stay stuck because of silence.
| Don’t Do This | Why Not |
|---|---|
| Keep messaging repeatedly | May appear unprofessional |
| Submit new versions blindly | Wastes time without approval |
| Assume client approved silently | Can cause rating disputes |
| Cancel deal or stop work suddenly | Violates process & affects payouts |
Good Practices
| Best Practice | Benefit |
|---|---|
| Always upload files with a short message in chat | Builds transparency |
| Follow up only once in 24–48 hours | Keeps flow professional |
| Use “Raise Concern” only when needed | Avoids platform abuse |
| Keep communication polite & clear | Builds good ratings & reviews |
Don’t worry — if the client does not respond even after raising a concern:
The consultant will handle it
You will not be penalized
Your payment and timeline remain protected under platform policy
Clients may get busy or miss messages — that’s normal. But following the above steps keeps the project professional, timely, and stress-free for you.
“One smart follow-up is better than ten confused messages.”
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