Privacy Policy

Effective Date: 09/05/2025

BDesigner (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights regarding your personal information.

1. Information We Collect

We only collect the information necessary to provide our services effectively and securely. Below is a breakdown of the personal and sensitive information we collect from clients and why:

A. Personal Information:

Full Name – To personalize communication and associate service records with the correct individual.

Email Address – For communication, account verification, sending reports, and updates.

Phone Number – For real-time support, project updates, and identity verification.

Gender – For personalizing communication and for data analytics.

Address – For service eligibility, regional assignments, and invoice generation.

State – To assign local consultants and comply with regional tax/reporting requirements.

Language Preference – To offer services in the user’s preferred language for better user experience.

Profile Picture – To personalize the user profile and help architects or consultants identify clients.

Company Name (if applicable) – For invoicing, and documentation.

Family Members Count – To help determine space planning, room allocation, and design needs.

Vehicle Count – For accurate space planning (e.g., parking requirements in floor plans).

UPI ID / Payment Credentials – To securely process payments via integrated gateways.

> Note: Payment data is collected and processed securely through a trusted payment provider. We do not store full payment credentials on our servers.

B. Device & App Data:

Device model and OS version

App version

Crash reports and diagnostics

Unique identifiers for analytics and security

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2. How We Use Your Data

We use your data for the following purposes:

To create and manage your account

To deliver personalized services and designs

To match you with suitable architects and consultants

To process transactions and generate invoices

To offer regional support and language-specific interactions

To analyze and improve app performance

To ensure legal and regulatory compliance

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3. User Consent

We request explicit user consent before collecting any personal or sensitive data. Users can manage or revoke consent in-app or by contacting us directly.

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4. Sharing of Information

We do not sell your personal information. We may share limited data with:

Service providers (e.g., cloud hosting, customer support tools)

Consultants/architects, only as needed to complete your project

Legal authorities, when required by law

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5. Data Storage & Security

All data is securely stored using industry-standard encryption and access control mechanisms. Payment data is managed through PCI-DSS compliant providers.

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6. Data Retention

We retain user data only as long as necessary to:

Fulfill services

Maintain legal and tax records

Improve user experience

Upon request, we will delete your data in accordance with applicable laws.

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7. Your Rights

You may have the right to:

Access the data we hold about you

Correct inaccurate data

Delete your data

Withdraw consent at any time

Request a copy of your data

To exercise your rights, email us at: info@bdedigner.online

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8. Children’s Privacy

We do not knowingly collect data from children under 13 (or the applicable age in your region). If we learn we’ve collected data from a child, we will delete it immediately.

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9. Regional Legal Compliance

GDPR (EU): All personal data processing is done under legal bases such as consent or contract fulfillment.

CCPA (California): Users may request access, deletion, and opt-out of data selling (we do not sell data).

DPDP Act (India): We ensure lawful processing with user consent and offer grievance redressal.

PIPEDA (Canada): Data is collected with user awareness and secured responsibly.

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10. Data Deletion Requests

You may request data deletion at any time via:

In-app “Delete Account” or “Data Request” options

Emailing us at – info@bdedigner.online

Requests are processed within the legally required timeframe.

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11. Changes to This Policy

We may update this Privacy Policy to reflect changes in laws, practices, or app features. Continued use of our services implies agreement to the updated terms.

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12. Contact Us

For questions or requests regarding your privacy, contact:

Banashankari Designer Visualisation Pvt. Ltd.

Email: info@bdedigner.online

Website: www.bdesigner.online